Return is available only within 7 days after received item.In the unlikely event that a return is requested, please contact usbefore sending item back.

  All returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms,etc.

  Shipping and handling fees are not refundable.Buyer is responsible for safety and shipping costs of returned product.

1.How long do handling, shipping, and delivery take?

Usually, it takes 1-3 working days for us to process the order. If we’ll have to deliver from our China supplier. It will take a longer time. 15-20 working days, or longer.

2.What kind of Shipping Service you use?

UPS, USPS, DHL, Fedex or other express chosen by our warehouse.

3.What if there is a problem with my package?

Please contact our support team with details via sales@jinslu.com, they will assist you with the change.

4. How do I track my order delivery?

A shipping confirmation email will be sent to you, you could track with it.

5.My package says delivered, but I didn’t receive it.

Please contact our support team with details via sales@jinslu.com,  We will assist you to solve the issue with the express.

6.What are your return and refund policy?

More details for return and refund policy are available via Policy Page.

EMAIL1: sales@jinslu.com
EMAIL2: info@jinslu.com

WeChat: lin13959638906

Skype: lbz186

Mobile: 0086-13959638906

Tel: 0086-596-2162863

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